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FAQ's
What method of payment do you accept? TOP
We accept MasterCard & Visa only What about shipping cost, locations, options, insurance, and sales tax? TOP
Shipping- At this time shipping is only available in the U.S. We ship all orders via USPS, UPS, FedEx or DHL with Delivery Confirmation. We are not responsible for lost or stolen packages. Any merchandise shipped is insured up to $100.00 through the shipping carrier. Please contact us after your order has been placed to request additional insurance & charge amount.
***For your protection during the holiday season delivery confirmation/signature is required.***
Sales Tax- Kentucky residents are subject to 6% sales tax on all orders. Return Policy TOP
- Defective or Damaged items may be returned within 30 days of delivery for replacement.
- Items returned for any other reasons are subject to a 25% restocking fee and return shipping must be paid by buyer.
- No returns on clearance, sale items or items marked as is.
When will my items be shipped? TOP
If in stock items are shipped out the following business day. Do you take telephone orders? TOP
Yes, please contact us Monday-Saturday at 502-220-3308 between the hours of 10:00am to 8:00pm eastern standard time. If an item is listed as out of stock, am I out of luck? TOP
Absolutely not! Please check back with us and e-mail us if you see an item you want that is out of stock and we will notified you when it become available. How do I ask you a question? TOP
Simply click on the "Contact Us" link, type in your question (don't forget to include your e-mail address!), and click on the link below the question box to send away! |
